by David Evans | Dating Sites & Startups
eHarmony call centers currently handle over 100,000 customer inquiries each month by phone, email and live chat, and the company projects the number of “customer care” representatives alone to grow by 25 percent by the end of 2004. In response to the call...
by David Evans | Dating Site Technology
A bit about the tech running EHarmony… Custom-built with enterprise Java tools and running on Resin, an open-source application, the site takes the answers to your questionnaire and stores them in a Microsoft SQL database as a “psychological...
by David Evans | Online Dating Industry
5 million users, with over 6,000 marriages and hundreds of thousands of relationships. Not bad since I heard they only had about 400,000 members last year. Shows you what $5 million in marketing will do for you. Angelique Faul, please let us know how many of those 5...
by David Evans | Uncategorized
Marylyn Warren, eHarmony’s senior vice president, and wife of founder Neil Clark Warren, was quoted saying “When you sit through a 436-item questionnaire and you fill out all the other stuff and you realize every night your profile would be run against...
by David Evans | Dating Industry Finance, Dating Sites & Startups
Reuters UK article covering eHarmony’s media expenses, membership stats and ranking information. In eHarmony’s radio and television ad campaign, the marriage counsellor and author is joined by couples who found their “soul mates” with help from...