Match.com is hiring a Senior Matchmaker who will be responsible for hiring and managing an entire group of matchmakers.
…Interact with Chemistry VIP customers in order to find them highly qualified and well-matched dates based on each customer’s profile, personality test results, phone interviews and email exchanges.
The Matchmaker must have great phone and email communications skills as he/she is the face and voice of the Chemistry VIP service. Also, the Matchmaker must have the ability to understand a wide variety of people, determine their needs and be able to successfully instigate romantic connections between people.
Finally, the Matchmaker must have a great sense and intuition as to what makes a good match for each person in their pool, a wealth of knowledge to pass on to customers to help with first communications and dates, and an innate ability to listen between the lines to the customer to understand and respond to their feedback, concerns and their questions about love.
The responsibilities and requirements list is interesting.
- Create great matches for many customers at once (one match per customer at a time from the assigned customers list).
- Scour many sources of singles to identify good matches for the customer list.
- Identifying, hiring and training new Matchmakers.
- Managing other matchmakers while also performing the matchmaking duties above.
- Experience managing other matchmakers is a plus.
- Intimate awareness of singles lifestyle(s), trends, events, venues in greater metropolitan area(s) where the customers live.
This is a remarkable direction for Chemistry to take. Especially after Engage recently announced additional funding for a business model that decentralizes the matchmaker position and opens it up to everyone, pushing the intelligence to the edge of the network.
Basically, Chemistry is admitting that their scientific matching system was no match for eHarmony, who has clearly led the industry when it comes to scientific matching and getting people to pay twice what most dating sites charge.
How will customers react to some random person in a call center mixing them up with another member, or the dreaded, “our system is down so I can’t help you, call back later” we’ve all heard at one time or another?
No word yet on how much live matchmakers are going to cost members, the site is currently free.
Link to ad on Monster.
Technorati Tags: matchmakers, scientific+matching
