Eharmony is being sued for $12,000 by a guy who tried to sign up for the service when he was legally separated but not technically divorced for another two months, a no-no according to the popular relationship service.
Take a look at the fine print on Harmony’s terms of service. They clearly fail to clarify the definition of the term married.
2. Marital Status. By requesting to receive matches from the Service, you represent and warrant that you are not married.
Talk about ambiguous. The TOS don’t address the plaintiff’s situation, technically legally separated.
When it comes to liability and paying up, Eharmony dedicates several paragraphs to the details and particulars.
In my mind this guy actually has a shot at winning. I would be upset if I spent two hours on a profile only to be rejected at the end because of a lack of clarity on the part of the service.
For eHarmony, it’s simple to fix and make the problem go away, unlike the legal issues surrounding Match.com’s 3-day refund debacle.
Technorati Tags: eharmony
