A while back I signed up for Chemistry.com. Because it was a geographicaly-limited beta, I had to use a zip code that would let me appear as if I lived in Denver.
Today, I received An Exclusive Offer for Current Match.com Subscribers to reserve a free lifetime charter membership to Chemistry. The caveat being that “As a lifetime charter member, you are invited to use Chemistry at no charge for as long as your Match.com subscription is active and in good standing.”
I follow the link to the site, and attempted to create a new account. The signup process failed. I called the 866 number to see what the deal was. Turns out that the email was sent out a while ago, and the cutoff date to respond was December 1. Why did I receive the offer email today? Something is b0rked with their email system.
I can’t log in with my old account, and I can’t create a new one. I feel special.
The call center person had an email address unassociated with match.com, supposed to get back to me by the end of the day. We’ll see about that.
Chemistry, fix the tab order in the login page. It goes from First Name to password to Login name to Confirm password, so you end retyping your password in the login field. Jakob Nielsen would not be pleased.
[tags: broken, chemistry.com]
