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Where’s the customer service?

by | Marketing

At the last SITRAS event down the road in Miami Beach in June, there was lot’s of talk about how bad the customer service is at most online dating sites. It was the number two complaint from customers and I’m not hearing anyone address this. I’m...

Scientific matching

by | Dating Site Technology

I’m here at SITRACon II, seeing lots of familiar faces and lots of new people as well. It’s always good to spend time with peers and listen to new business ideas and value-added services, and that’s what SITRAS is all about. Not as many offline...

Webdate reaches 2.5 million

by | Dating Sites & Startups

Webdate announced today that they have reached 2.5 million members in less than a year and currently signing up 10,000 members a day. Webdate offers 100 percent free access — including video chat and unlimited messaging. Additionally, Webdate.com offers Webdate...

October Comscore stats

by | Dating Research

Partial October visitor stats from Reuters press release on the Friendster/eHarmony deal: Yahoo Personals: 6.2 million unique visitors Match.com: 5.5 million eHarmony: 3.2 million Friendster: 945,000

Off to Hollywood…

by | Dating Conferences & Events

Florida, that is, for SITRACON II. I’m looking forward to meeting those of you attending. I’ll be reachable by email or you can grab me in the hallway or by the pool. I’m covering the event for Corante, so if your company has news to share, come find...