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Online Dating Site Suggestion Box

Each week since I started Online Dating Insider in 2002 I receive a handful of emails from people with customer service questions for dating sites or complaints about other members. People searching for answers or contact forms via search engines end up leaving...

The Importance of User Feedback

Dating sites should live and die by their user feedback. I work with sites large and small, startups to decade-old veterans. They all say they know their customers, because can you imagine if they admitted they didn’t? Recently I talked to a medium-sized dating...

Engage Wishes Members Happy Holidays

Today I received a Happy Holiday email from Engage (disclosure: a past client). This was the only dating site that sent out a holiday greeting to it’s members, at least of all the sites I belong to. A nice touch. They have a few job openings as well. Engage was...