Customer Survey at Match

by David Evans on February 23, 2006 in Dating Research

MatchsurveyToday I was greeted by a survey page at Match.com. It had one question. “How likely is it that you would recommend Match.com to a friend?” In Firefox on the Mac, the page is cut off. Perhaps there were more questions? Of all the questions you would think Match would want to ask, generic customer satisfaction is not the first one that comes to mind. Odds are they are going to take this info an use it in a marketing campaign.

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