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	<title>Comments on: Fraud vs. Customer Service</title>
	<atom:link href="http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/feed/" rel="self" type="application/rss+xml" />
	<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/</link>
	<description>Online Dating Industry Consulting &#38; Commentary</description>
	<lastBuildDate>Mon, 13 Feb 2012 20:50:32 +0000</lastBuildDate>
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		<title>By: marketplus</title>
		<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/comment-page-1/#comment-868</link>
		<dc:creator>marketplus</dc:creator>
		<pubDate>Thu, 23 Mar 2006 01:46:30 +0000</pubDate>
		<guid isPermaLink="false">http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/#comment-868</guid>
		<description>&quot;I&#039;ve banned about 200 people out of 1 million+ from the forums after giving them 3 warnings&quot; 



Markus, this is complete and total crap!  Your public forums have proven to be a place where slander and libel abound.  Too many people get banned and deleted from your site without warning or reason (myself included).  

I am privvy to someone who reported a case of libel in your forums, and your &quot;solution&quot; was to delete their account ... not once, but several times! 



You run a successful internet site, but your methods will only serve to snap back agaist you (and your members). 
</description>
		<content:encoded><![CDATA[<p>&#8220;I&#8217;ve banned about 200 people out of 1 million+ from the forums after giving them 3 warnings&#8221; </p>
<p>Markus, this is complete and total crap!  Your public forums have proven to be a place where slander and libel abound.  Too many people get banned and deleted from your site without warning or reason (myself included).  </p>
<p>I am privvy to someone who reported a case of libel in your forums, and your &#8220;solution&#8221; was to delete their account &#8230; not once, but several times! </p>
<p>You run a successful internet site, but your methods will only serve to snap back agaist you (and your members).</p>
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		<title>By: RAA</title>
		<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/comment-page-1/#comment-867</link>
		<dc:creator>RAA</dc:creator>
		<pubDate>Fri, 20 Jan 2006 02:24:20 +0000</pubDate>
		<guid isPermaLink="false">http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/#comment-867</guid>
		<description>An article on this subject..

http://www.oasisoflove.com/2/articles.php?id=11</description>
		<content:encoded><![CDATA[<p>An article on this subject..</p>
<p><a href="http://www.oasisoflove.com/2/articles.php?id=11" rel="nofollow">http://www.oasisoflove.com/2/articles.php?id=11</a></p>
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		<title>By: Fighter</title>
		<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/comment-page-1/#comment-866</link>
		<dc:creator>Fighter</dc:creator>
		<pubDate>Sat, 07 Jan 2006 01:23:14 +0000</pubDate>
		<guid isPermaLink="false">http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/#comment-866</guid>
		<description>This problem is going to grow as more online daters are defrauded, lied to, raped, killed, etc.

Thanks for posting this in contrast to the online dating sites who swear there is NO PROBLEM.  And ignore that man behind the green curtain, too.</description>
		<content:encoded><![CDATA[<p>This problem is going to grow as more online daters are defrauded, lied to, raped, killed, etc.</p>
<p>Thanks for posting this in contrast to the online dating sites who swear there is NO PROBLEM.  And ignore that man behind the green curtain, too.</p>
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		<title>By: markus</title>
		<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/comment-page-1/#comment-865</link>
		<dc:creator>markus</dc:creator>
		<pubDate>Tue, 20 Dec 2005 22:56:50 +0000</pubDate>
		<guid isPermaLink="false">http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/#comment-865</guid>
		<description>I&#039;ve done much different that no other dating site did.

1.  Before mine all dating sites had profiles locked away behind a login.

2.  I found a way to actually have forums on a site dating site.

3.  Thousands of members review and help each other rewrite their profiles every day.

4.  Members organize and hold their own parties on a weekly basis.  2 Weekends ago i had a party in ontario that was broadcast live over the radio all night, and nearly 1,000 singles showed up.

That to me is taking parts of what made social networking successful and incorperating it into a dating site model. 

Paid dating sites probably won&#039;t go away,  but what if 80% of singles start using social networking sites to find dates?  Does anyone think the generation being brought up using social networking sites is suddenly going to switch to paid dating sites?</description>
		<content:encoded><![CDATA[<p>I&#8217;ve done much different that no other dating site did.</p>
<p>1.  Before mine all dating sites had profiles locked away behind a login.</p>
<p>2.  I found a way to actually have forums on a site dating site.</p>
<p>3.  Thousands of members review and help each other rewrite their profiles every day.</p>
<p>4.  Members organize and hold their own parties on a weekly basis.  2 Weekends ago i had a party in ontario that was broadcast live over the radio all night, and nearly 1,000 singles showed up.</p>
<p>That to me is taking parts of what made social networking successful and incorperating it into a dating site model. </p>
<p>Paid dating sites probably won&#8217;t go away,  but what if 80% of singles start using social networking sites to find dates?  Does anyone think the generation being brought up using social networking sites is suddenly going to switch to paid dating sites?</p>
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		<title>By: David Evans</title>
		<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/comment-page-1/#comment-864</link>
		<dc:creator>David Evans</dc:creator>
		<pubDate>Tue, 20 Dec 2005 22:18:09 +0000</pubDate>
		<guid isPermaLink="false">http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/#comment-864</guid>
		<description>Markus, you&#039;re pretty quick to say your site is the way of the future. Since when are you a hybrid? You are a dating site. It says that right on your home page.  You have people signed up as monkey&#039;s, stock photos, and I see tons of profiles that border on fake.

Most of us would disagree that paid sites are going away. There may be less casual daters on them, but going away? Never happen. There will always be a core several million people who use price as a filter. This is why Google dating will never really work. Free is nice but you have to put up with so much more. Lame ads, bad UI, crappy profiles, etc.</description>
		<content:encoded><![CDATA[<p>Markus, you&#8217;re pretty quick to say your site is the way of the future. Since when are you a hybrid? You are a dating site. It says that right on your home page.  You have people signed up as monkey&#8217;s, stock photos, and I see tons of profiles that border on fake.</p>
<p>Most of us would disagree that paid sites are going away. There may be less casual daters on them, but going away? Never happen. There will always be a core several million people who use price as a filter. This is why Google dating will never really work. Free is nice but you have to put up with so much more. Lame ads, bad UI, crappy profiles, etc.</p>
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		<title>By: Brian O'Neill</title>
		<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/comment-page-1/#comment-863</link>
		<dc:creator>Brian O'Neill</dc:creator>
		<pubDate>Mon, 19 Dec 2005 14:36:47 +0000</pubDate>
		<guid isPermaLink="false">http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/#comment-863</guid>
		<description>I notice these days that match.com does not even tell you who sent you a message unless you suscribe. 

I got a message to my match account, but they have stopped telling you who sent it.

This is a very sneaky tactic that I will believe will annoy a lot of users.

The other sites must be really eating into matchs market share.

Brian</description>
		<content:encoded><![CDATA[<p>I notice these days that match.com does not even tell you who sent you a message unless you suscribe. </p>
<p>I got a message to my match account, but they have stopped telling you who sent it.</p>
<p>This is a very sneaky tactic that I will believe will annoy a lot of users.</p>
<p>The other sites must be really eating into matchs market share.</p>
<p>Brian</p>
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	<item>
		<title>By: RAA</title>
		<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/comment-page-1/#comment-862</link>
		<dc:creator>RAA</dc:creator>
		<pubDate>Mon, 19 Dec 2005 03:46:14 +0000</pubDate>
		<guid isPermaLink="false">http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/#comment-862</guid>
		<description>James J., you people have always baffled me with your responses about Free dating sites, and how everybody thinks they must be inferior because they&#039;re free.  

Look around, free dating sites are owned by computer programmers, and philantropists.  I own oasisoflove.com, and I challenge anybody to show me how any paysite is better in quality than what I have to offer.  

Yahoo, Match, really screwed up dating online.  They should have kept everything honest, and people would have continued to pay up for a long time to come.  It&#039;s the dawn of a new day, free dating is taking over.  There is nothing that paysites provide that I don&#039;t, with the exception of their millions of members, which we know are mostly fake.

The fact is, there are more spammers/scammers on Match than you&#039;ll find on any other dating site.  Why?  Match could easily detect scam letters programmatically and prevent delivery.  But they won&#039;t, because that&#039;d cut into their membership base, and ultimately their income.  It&#039;s all about money, nobody cares about the members&#039; interest.</description>
		<content:encoded><![CDATA[<p>James J., you people have always baffled me with your responses about Free dating sites, and how everybody thinks they must be inferior because they&#8217;re free.  </p>
<p>Look around, free dating sites are owned by computer programmers, and philantropists.  I own oasisoflove.com, and I challenge anybody to show me how any paysite is better in quality than what I have to offer.  </p>
<p>Yahoo, Match, really screwed up dating online.  They should have kept everything honest, and people would have continued to pay up for a long time to come.  It&#8217;s the dawn of a new day, free dating is taking over.  There is nothing that paysites provide that I don&#8217;t, with the exception of their millions of members, which we know are mostly fake.</p>
<p>The fact is, there are more spammers/scammers on Match than you&#8217;ll find on any other dating site.  Why?  Match could easily detect scam letters programmatically and prevent delivery.  But they won&#8217;t, because that&#8217;d cut into their membership base, and ultimately their income.  It&#8217;s all about money, nobody cares about the members&#8217; interest.</p>
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		<title>By: adam</title>
		<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/comment-page-1/#comment-861</link>
		<dc:creator>adam</dc:creator>
		<pubDate>Sun, 18 Dec 2005 03:28:05 +0000</pubDate>
		<guid isPermaLink="false">http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/#comment-861</guid>
		<description>quit hawking your retarded plentyoffish site.  it&#039;s the worst dating site, PERIOD.</description>
		<content:encoded><![CDATA[<p>quit hawking your retarded plentyoffish site.  it&#8217;s the worst dating site, PERIOD.</p>
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		<title>By: markus</title>
		<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/comment-page-1/#comment-860</link>
		<dc:creator>markus</dc:creator>
		<pubDate>Sat, 17 Dec 2005 21:40:45 +0000</pubDate>
		<guid isPermaLink="false">http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/#comment-860</guid>
		<description>Creating block for russians is dead simple,  i haven&#039;t had a single russian fake profile for over 7 months.   Sites like yahoo, americansingles have them by the tens of thousands.   You go to webdate and search in nigera,  you get 10&#039;s of thousands of profiles of known scammers.

Just blocking the IP&#039;s from those countries would get rid of 90% of the spam and then more complicated filters would clean up the rest.

I think many of the scammers increase conversion rates and thats why they are left there.    For a test i create a new hotmail account and went to Adultfrienfinder and messaged 20 girls..   I got 0 legit replies  2 replies from escorts and 8 replies from various porn spambots for other sites.</description>
		<content:encoded><![CDATA[<p>Creating block for russians is dead simple,  i haven&#8217;t had a single russian fake profile for over 7 months.   Sites like yahoo, americansingles have them by the tens of thousands.   You go to webdate and search in nigera,  you get 10&#8242;s of thousands of profiles of known scammers.</p>
<p>Just blocking the IP&#8217;s from those countries would get rid of 90% of the spam and then more complicated filters would clean up the rest.</p>
<p>I think many of the scammers increase conversion rates and thats why they are left there.    For a test i create a new hotmail account and went to Adultfrienfinder and messaged 20 girls..   I got 0 legit replies  2 replies from escorts and 8 replies from various porn spambots for other sites.</p>
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		<title>By: Robert Fathers</title>
		<link>http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/comment-page-1/#comment-859</link>
		<dc:creator>Robert Fathers</dc:creator>
		<pubDate>Sat, 17 Dec 2005 09:48:52 +0000</pubDate>
		<guid isPermaLink="false">http://onlinedatingpost.com/archives/2005/12/fraud_vs_customer_service/#comment-859</guid>
		<description>Two things here which run side by side, is that the majority of sites don&#039;t concentrate enough on their own analytics. If you are lucky enough to be a bigger site and have a larger budget for demographics and analytics then building this into your systems means that you can build up patterns of people, collecting this into your database and than by adding a filtering system, which when operated over a period of time will become self-intelligent - for example on one of our sites singlescrowd we have a full time person involved in this and sets filters and blacklists of members, we hope sometime in the future to share these in the future â€“ wouldnâ€™t it be great if all the large sites could save into a shared database so we can all benefit from it. We also run checks on uncertain profiles, with phone checks and anti fraud systems for the Nigerian scams as well as Russian scammer filters.
We are really happy to share this information with other sites in an exchange program, anyone large site out there want to help us start this; we donâ€™t mind footing the bill for development. Regards Robert Fathers, World-dating-partnersâ€“ singlescrowd</description>
		<content:encoded><![CDATA[<p>Two things here which run side by side, is that the majority of sites don&#8217;t concentrate enough on their own analytics. If you are lucky enough to be a bigger site and have a larger budget for demographics and analytics then building this into your systems means that you can build up patterns of people, collecting this into your database and than by adding a filtering system, which when operated over a period of time will become self-intelligent &#8211; for example on one of our sites singlescrowd we have a full time person involved in this and sets filters and blacklists of members, we hope sometime in the future to share these in the future â€“ wouldnâ€™t it be great if all the large sites could save into a shared database so we can all benefit from it. We also run checks on uncertain profiles, with phone checks and anti fraud systems for the Nigerian scams as well as Russian scammer filters.<br />
We are really happy to share this information with other sites in an exchange program, anyone large site out there want to help us start this; we donâ€™t mind footing the bill for development. Regards Robert Fathers, World-dating-partnersâ€“ singlescrowd</p>
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