I’ve been receiving a lot of information about the lawsuit alleging that Match has posted fake profiles on it’s site. It’s shaping up to be quite a story, which I will share more of shortly.
In the meantime, here’s a link to a PR Newswire story which says that the alleged Match employee named in a separate suit has provided a sworn statement that confirms she was never employed by Match.com.
Kristin Kelly, spokeswoman for Match.com:
We are exposing this suit for what it is — a cynical attempt to impugn the good name of Match.com, at the expense of the millions of quality single people who have entrusted their emotional futures to us. Rest assured that Match.com intends to fight back against this totally baseless attack with all of our resources.”
What a colossal waste of time and money. Embarrassing, really.
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{ 4 comments… read them below or add one }
Why would anybody claim to be an employee of a powerful company, and then retract the statement? Something doesn’t sound right here.
For years match.com boasted about 5,000 people signed up with them daily. How many of those are fake?
When yahoo was accused of posting fake profiles, their dating site became inaccessible for several days. They probably needed to pull the fake profiles off the site.
eharmony is another site that most people are unhappy with.
All these companies are motivated by greed. It’s probably high time we start supporting the Free dating sites. oasisoflove.com, and a few others are phenomenal.
I have had similar experiences with these online dating services. I have complained to these sites for the following:
1. It is SO SO SO obvious they are posting fake profiles. It is about time something is done about these websites. Match.com and American singles.com
2. I’ve copmlained to American Singles numerous times about a stalker. They do nothing to stop this guy. It’s gone on for MONTHS. They tell me to quit the site. WHAT AND be run off because of a guy who is SICK. They said there is nothing they can do to stop someone continually “hotlisting” you so this SICKO’S face is constantly at the the top of the list.
They would rather collect his sick money and let him harass women.
It’s scary what they won’t monitor.
3. I think people should be on the look out for people they know, and seeing their picture posted. I’ve had a friend where a dating site took her photo, long after she had quit and was using it as a FAKE PROFILE!!! THIS HAS TO STOP.
Ross – it is a huge difference to the company/site, and perhaps to their competitors, govt regulators, etc.
It’s much less different to the paying active site member. Both are entirely unhelpful and unwanted attention that reduce the value of the membership. It all comes down to signal to noise ratio.
Is match.com doing anything actively to improve the signal? If eliminating noise isn’t possible, it seems that would be the only way to continue to improve the user experience…
From a legal standpoint, I think it’s fair to assume they didn’t push the victim off the bridge. But, they own the bridge, and didn’t install a guardrail because they thought it would be too expensive.
Very strange, my last comment got posted here, instead of the last story. I blame my phone. ;)
Still, Match & Co. would do well to take a hint from Groupon – instead of coming out swinging, maybe agree to work harder on improving the situation for everyone, and take concrete action to quell the stream of complaints.